We want you to be completely satisfied with your order. That’s why you have 2 days from the delivery date to request a refund or exchange, as long as the item is unused, with the tag on and in its original packaging. This gives you enough time to inspect the product and decide if you’d like to keep it. Please note that there is no inspection at the door, couriers are instructed not to wait at delivery, and packages must be accepted as-is.